I'd some inverters are unsuccessful and Enphase had current there checking software package and so did not get discover which they experienced failed and missing 6 months of solar electrical power and cash. they did switch underneath warrantee straight away but no compensation for computer software glitch!... browse more
Love almost everything about the Microinverters. They do the job great. No challenges for 4 a long time immediately after installation and an easy to navigate Web site for my continuous viewing.... go through extra
The Enphase Assist web site has a section devoted to program-proprietor help and the following know-how base report is developed to help you buyers discover a new installer . You might also send an email to [email protected] to request an item guarantee replacement directly with Enphase client help.
There isn't a support for these microinverters It's really a sham enterprise that has little cause of currently being. They have got progressively degenerated to zero technological aid and refuse to stand powering their solution when you can find difficulties.... read through extra
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Two or three weeks ago I acquired a mass email which was sent out to about 300 individuals Having said that, Enphase will no more assistance the home operator to fix any trouble which could occur up. I've sent a few e mail to Enphase due to the fact one of my M190 microinverters has stopped communicating Together with the envoy.
These folks evidently provide their monitoring techniques to contractors, after which will never give complex aid or company the monitoring units as soon as the contractors are finished. If you go on their Web page there is absolutely no strategy to Make contact with them apart from an e-mail address and the only response you'll get is "go see your installer".
Pricey jojo58, my title is Charlotte and I operate The client Advocacy method at Enphase. Thank you in your responses. We are quite sorry to hear with regard to the latest assist practical experience and I guarantee you that Enphase will carry on to stand driving our guarantee of changing difficulty units.
Together with the Enphase microinverters we can easily see the production of our technique in genuine-time. We may also see the historical generation plus the manufacture of Each and every panel.
I had two far more inverters fall short 3 months back and I am unable to get any of the installers in Going Here my space to even simply call me back. From studying the complaints on line, evidently enphase only pays the installers chump improve to company the inverters and for most installers it isn't value their time. So now you can't get them replaced. A 15-twenty five year warranty is worthless If you cannot get them to honor it. Enphase is simply screwing their prospects left and appropriate, I am surprised their still in company.... read through more
We decided on Micro Inverters as they're much more effective than common string inverters and came that has a 25 calendar year warranty.... read through much more
To be a consumer it is impossible to contact Enphase, They must be aware that South Coastline Solar will not be doing the correct process by a customer employing a anaphase item. I hope somebody from Enphase will read through this comment and give me a simply call 337-335-8377, I have a Tale to inform
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I had an outstanding installer set in 19 panels with m250 inverters. The installation was fantastic, in the hard location in the town. In just about every way I'm very happy Using the installer. I possess the specialized understanding and knowledge in electric and Digital devices for making this assertion. Practically nothing Incorrect Using the installer or his installation. The installer has given that cancelled have a peek at this site his account with Enphase thanks to so many failures(they were being Operating just fine for him, then all of a sudden he had failures in all places). One particular "customer care" tech was extremely impolite to him over a customer who simply just could not get Online company by any technique and which was the ultimate straw with the installer. I'm solely skilled being a self maintainer. Shifting a microinverter is really a five minute occupation with my ground mounted rack. Receiving the Enphase technician to change the inverter serial variety within their checking machines is a big headache. about five times trying to get ahold of them without any outcomes. In 4 a long time four inverters failed, two this calendar year alone. Among NO consumer assistance, and a product that fails so normally, that is a merchandise not a soul requirements to invest in.